{"id":1900,"date":"2014-06-30T12:38:36","date_gmt":"2014-06-30T11:38:36","guid":{"rendered":"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900"},"modified":"2014-07-14T15:54:24","modified_gmt":"2014-07-14T14:54:24","slug":"i-teams-launch-at-nesta","status":"publish","type":"post","link":"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900","title":{"rendered":"i-Teams launch at Nesta"},"content":{"rendered":"<p>To Nesta &#8211; and an optimism-fuelled launch of i-Teams. I took good notes and reproduce them here.\u00a0 Also @liorsmith did a Storify &#8211; shown below.\u00a0 There&#8217;s lots more stuff on the Nesta site about <a href=\"http:\/\/www.nesta.org.uk\/project\/i-teams\" target=\"_blank\">iTeams<\/a>; here&#8217;s some background:<\/p>\n<blockquote>\n<p style=\"line-height: 13.5pt; margin: 12pt 0cm; padding: 0px 0px 8px; font-size: 13.333333969116211px;\"><span style=\"font-family: arial, 'helvetica neue', helvetica, sans-serif; color: #000000;\">&#8220;At this event we will launch the i-teams report, a new study by\u00a0<span style=\"font-weight: bold;\">Nesta<\/span>\u00a0and\u00a0<span style=\"font-weight: bold;\">Bloomberg Philanthropies<\/span>, which tells the stories of 20 of the most established of these government innovation teams and funds from around the world.<\/span><\/p>\n<p style=\"line-height: 13.5pt; margin: 12pt 0cm; padding: 0px 0px 8px; font-size: 13.333333969116211px;\"><span style=\"font-size: small; font-family: arial, helvetica, sans-serif; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;\">The event will be chaired by\u00a0<strong>Geoff Mulgan<\/strong>, Chief Executive at Nesta, who will chair a discussion with some of the\u00a0i-team leaders\u00a0from around the world, including <strong>Memphis Innovation Delivery Team<\/strong>, <strong>La 27e R\u00e9gion, <\/strong>and <strong>MindLab<\/strong>.&#8221;<\/span><\/p>\n<\/blockquote>\n<p>&nbsp;<\/p>\n<p><strong>Geoff Mulgan<\/strong> &#8211; complicated dynamics of trying to innovate in regions and governments. A global approach to learn from each other in making innovation happen.\u00a0 Nesta is involved in both the theory and practice and keen to learn from other organisations around the world.\u00a0 I-teams field is &#8220;exploding around the world&#8221; &#8211; as a way of stimulating innovation.<\/p>\n<p>Bloomberg is a symbol of how public leadership can achieve innovation.<\/p>\n<p><strong>James Anderson<\/strong> &#8211; focused on cities and local leaders.\u00a0 Mission is to promote innovation capability &#8211; generating and implementing new ideas.\u00a0 Spreading strategies between cities &#8211; helping to speed these up.\u00a0 Field is making progress and i-teams are spreading from cities, at regional level and national governments. Essential work expected of all governments, create opportunities to spread these teams, measurement and evaluation important.<\/p>\n<p>Local governments are required to do more than ever &#8211; but in many cities they are doing amazing things with limited resources.\u00a0 Partnerships are difficult.\u00a0 Collaboration is challenging.\u00a0 Need for extra hands and more resources &#8211; i-teams can help to &#8220;bridge the gap&#8221;.\u00a0 Developing innovation capacity is important and the value proposition of i-teams needs to be clear.<\/p>\n<p>There are themes &#8211; and commonalities &#8211; focus on what&#8217;s working &#8211; there are a small number of known processes, steps and approaches.\u00a0 Avoid mistakes and risks &#8211; there is method in this.\u00a0 measurement and evaluation &#8211; there are various levels of commitment to measuring impact (and success in it).\u00a0 We are going to need more and better data to highlight the value produced.\u00a0 This is not easy.\u00a0 The stakes are high. A special burden on data and measurement.<\/p>\n<p><strong>Bloomberg<\/strong> <em>[on video &#8211; cue inevitable World Cup joke] <\/em>&#8211; innovation doesn&#8217;t come easy to government.\u00a0 Hence i-teams as a model.\u00a0 Governments need to learn from each other.\u00a0 To spur innovation and make progress &#8211; and to get it done.<\/p>\n<p><strong>Ruth Puttick.<\/strong> Global trend for i-teams in governments around the world.\u00a0 These teams exist at a national, regional and local level.\u00a0 Lots in US and Europe, growing in Asia &#8211; only found one in Africa.\u00a0 Four types:<\/p>\n<ul>\n<li>Solving specific challenges &#8211; MONUM Boston<\/li>\n<li>Citizens, non-profits and business engagement &#8211; Seoul Innovation Bureau &#8211; citizens<\/li>\n<li>Transforming processes and skills in government &#8211; PS21<\/li>\n<li>Wider policy and systems change &#8211; Sitra as example<\/li>\n<\/ul>\n<h6>How to create an i-team<\/h6>\n<p>Specific targets initially.\u00a0 Diverse skills in teams.\u00a0 Lean funding model &#8211; with partners for implementation.\u00a0 Continually demonstrate &#8220;usefulness&#8221;.\u00a0 Don&#8217;t reinvent from scratch &#8211; there are methods available; refine and make relevant.\u00a0 Very strong project management. A bias towards action.\u00a0 Who do they handover to?\u00a0 Need to be very clear.\u00a0 Relentless impact measurement. The measurement area is very challenging for most teams.\u00a0 How do we make sure we stop what&#8217;s not working or ineffective.\u00a0 Celebrate success and share credit.<\/p>\n<p>Geoff Mulgan then chaired a panel discussion with:<\/p>\n<p>Christian Bason &#8211; Mindlab<br \/>\nHelen Goulden &#8211; Nesta Innovation Lab<br \/>\nDouglas A McGowen &#8211; Memphis Innovation Lab<br \/>\nStephane Vincent &#8211; <span style=\"font-size: small; font-family: arial, helvetica, sans-serif; background-image: initial; background-attachment: initial; background-size: initial; background-origin: initial; background-clip: initial; background-position: initial; background-repeat: initial;\">La 27e R\u00e9gion<\/span><\/p>\n<p>Geoff asks for recent examples of specific projects that are &#8216;tangible&#8217;.<\/p>\n<p><strong>Christian<\/strong> &#8211; trying to modernise government in Denmark through re-developing Trust &#8211; although it may seem abstract &#8211; it needs to be highlighted and delivered in reality.\u00a0 Exploring principles of operation. Very much a question of clarity of purpose.\u00a0 Minister and government want to increase trust &#8211; key priority.<\/p>\n<p><strong>Stephane<\/strong> &#8211; consortium between national and regional level.\u00a0 Transforming skills in administration &#8211; working with the Universities (ENA) on this.\u00a0 Trying to empower managers with design and ethnographic skills.\u00a0 National moves to reduce number of regions in France &#8211; this will have an impact on the work of the i-team.<\/p>\n<p><strong>Douglas<\/strong> &#8211; Memphis &#8211; no shortage of problems &#8211; gaining traction is a big issue. Focus on disadvantaged neighbourhoods.\u00a0 The catalyst was i-teams &#8211; developing a model that neighbourhoods and government could agree on.\u00a0 Two specific neighbourhoods &#8211; reduce levels of vacancy of business premises, improve the neighbourhoods; more activity, Jobs and a better environment &#8211; now request from 4 additional neighbourhoods from grassroots level.\u00a0 Impact demonstrated &#8211; very visible at street level with vacancy level, new jobs and new businesses.<\/p>\n<p><strong>Helen<\/strong> &#8211; public parks; lots of investment but many public parks will be losing a lot of funding.\u00a0 Looking at new models for sustaining parks.\u00a0 Needs strong links with government and others &#8211; a co-funding relationship in Nesta&#8217;s case.\u00a0 Act at scale.\u00a0 Think about national scale.<\/p>\n<p><strong>Geoff<\/strong> asks about politicians &#8211; how to make sure politicians are prepared to take risk.\u00a0 The Mayor needs to commit to risk &#8211; and he\/she needs to accept that some experiments may fail. How do i-teams deal with that?<\/p>\n<p><strong>Stephane<\/strong> &#8211; frustrated consultants and politicians &#8211; the way we were born.\u00a0 Created an alliance with the National Association of Presidents of the French regions.\u00a0 Social entrepreneurship model.\u00a0 Important that we are able to say &#8216;no&#8217;. Need to develop &#8216;friendly hacker&#8217; approach.<\/p>\n<p><strong>Christian<\/strong> &#8211; influence policy through senior civil servants.\u00a0 Rarely do workshops with Ministers.\u00a0 Eliminate bad ideas early.\u00a0 Sometimes make things work as a matter of political will &#8211; and to make it as successful as possible.\u00a0 Protect and help the system &#8211; but also protect MindLab.<\/p>\n<p><strong>Helen<\/strong> &#8211; challenge driven and therefore based on political need.\u00a0 Being clear on impact measures.\u00a0 For the i-team to be successful promote a &#8220;certain degree of &#8216;non-attachment'&#8221;let people take ownership and credit.<\/p>\n<p><strong>Stephane<\/strong> &#8211; bringing different groups and different levels of seniority together.\u00a0 Build a community of people and look to change the system &#8211; to think systemically.<\/p>\n<p><strong>Christian<\/strong> &#8211; recruited my own team. Reinvent the team as well over time.\u00a0 It&#8217;s about building a new team and a new profession &#8211; the public design anthropologist.\u00a0 A sense of higher purpose and meaning &#8211; it may pay a little bit less than consulting.\u00a0 System needs someone who is &#8216;ambitious on its behalf&#8217;.\u00a0 Need to mix ambition with humility.\u00a0 Don&#8217;t tell other people what to do.<\/p>\n<p><strong>Doug<\/strong> &#8211; need to have several large challenges to solve &#8211; but don&#8217;t necessarily use experts.\u00a0 We are a team of generalists and we are wary of &#8216;expert solutions&#8217;.\u00a0 More about passionate in changing outcomes.\u00a0 Experts can always be engaged.\u00a0 Strong project management really important.<\/p>\n<p><strong>Helen<\/strong> &#8211; operates at the boundaries and edges.\u00a0 Multi-disciplinary approach; a variety of people leads to a flexible and powerful approach.<\/p>\n<p><em>What&#8217;s the role of consultants in all this?<\/em><\/p>\n<p><strong>Christian<\/strong> &#8211; consultant spend by government a lot higher than i-teams.\u00a0 Work on engaging people and helping them change more important than delivering reports.\u00a0 We do need reports and evaluations of impact.\u00a0 next decade will see disruption in what consultants do &#8211;\u00a0 also i-teams will need to look at consulting tool kits especially for impact.<\/p>\n<p><strong>Douglas<\/strong> &#8211; many of the answers are already there &#8211; it&#8217;s about helping the frontline folks gain traction.<\/p>\n<p><strong>Stephane<\/strong> &#8211; not only the public sector needs to change.\u00a0 Private sector needs to change &#8211; there is a crisis in consulting and the trade unions in France for example.<\/p>\n<p><em>Questions from the floor<\/em><\/p>\n<p><em>Public sector innovation in the US &#8211; re organisational politics and how to manage them. Value analysis.<\/em><\/p>\n<p><strong>Doug<\/strong> says it&#8217;s become &#8216;efficiency&#8217; and justification for reducing spending.\u00a0 Need to understand the longterm life cycle costs and benefits of a particular course of action.\u00a0 Elected officials need to understand the longterm value proposition.<\/p>\n<p><em>Dermot Egan &#8211; importance of physical space model.<\/em><\/p>\n<p><strong>Christian<\/strong> &#8211; &#8220;don&#8217;t do the beanbags&#8221; &#8211; symbolic value to physical space.\u00a0 Competency environment as a resource.\u00a0 Make the space functional and effective.\u00a0 Catering and flexible spaces.\u00a0 A place to visit for people is a useful asset.\u00a0 It&#8217;s about people and space.<\/p>\n<p><em>How to apply this to multi-lateral organisations?<\/em><\/p>\n<p><strong>Stephane<\/strong> &#8211; some moves to create European Lab &#8211; make it a &#8216;do Tank&#8217; or Lab.\u00a0 It could be done and it could be useful.<\/p>\n<p><em>Issue of scale.<\/em><\/p>\n<p><strong>Christian<\/strong> &#8211; need to adopt methods and tools to EU, World Bank, UNDP etc.\u00a0 EU needs an i-team. Move from analysis and think tanks &#8211; to labs and action.<\/p>\n<p><em>How to better learn &#8211; how can you learn from each other?<\/em><\/p>\n<p><strong>Stephane<\/strong> &#8211; it&#8217;s a challenge.\u00a0 Do real stuff together especially at the international level. We need each other.\u00a0 For example attack one challenge all together.\u00a0 make it practical, document what we are doing.\u00a0 Action research.<\/p>\n<p><strong>Helen<\/strong> &#8211; gathering momentum of people who want to learn.\u00a0 Some kind of global network would be interesting.<\/p>\n<p><em>Question re scale and investing in &#8216;funky new ideas&#8217; &#8211; how to persuade investment?<\/em><\/p>\n<p><em>Issue of trust and dealing with political changes<\/em><br \/>\n<em> What projects have involved a digital element?<\/em><\/p>\n<p><em>Cabinet Office- how to build trust; is there a moment of realisation?<\/em><\/p>\n<p><strong>Christian<\/strong> &#8211; re Trust and Traction.\u00a0 It&#8217;s not a fad that needs to be killed off when a government changes.\u00a0 Digital is involved in 90% of the solutions.\u00a0 We are realising that the deep problems need a long term strategic approach.<\/p>\n<p><strong>Stephane<\/strong> &#8211; definitely need to think 10 years ahead. No one in France is thinking in such long terms about the future of administration and government in France. Someone needs to be able to think ahead.\u00a0 It&#8217;s a &#8216;think tank&#8217; and a &#8216;do tank&#8217;.\u00a0 Creating trust can need 6-8 months of work together before we start to do real work. Need the development of contracts and protocols between stakeholders.<\/p>\n<p><strong>Douglas<\/strong> &#8211; leaders change but the citizens &#8211; our customers &#8211; don&#8217;t.\u00a0 Team needs to be a catalyst for change. Citizens demand change &#8211; and they can understand the value of the team.\u00a0 Population sees the need and influences the politicians. Traction gained through understanding the 2nd and 3rd order of the changes you are making &#8211; need to stay focused in the work at hand.<\/p>\n<p><strong>Helen<\/strong> &#8211; perception is that it&#8217;s about beanbags and post it notes.\u00a0 Not just about the supply of new shiny ideas.\u00a0 Need to look more at the demand side.\u00a0 The gravitational pull of the status quo needs to be resisted and managed.<\/p>\n<p><strong>Geoff<\/strong> &#8211; to conclude &#8211; lots of changes in elections &#8211; in Seoul existing Mayor gained a landslide, Australia, Colombia.\u00a0 Approaches to governance.\u00a0 Need to take risks and back innovators.\u00a0 He&#8217;s optimistic.<\/p>\n<p>Underlying message of the work is about the practice of the i-teams and influence on policy and government.\u00a0 Now more about experiments and rapid developments &#8211; not so much top down perhaps.\u00a0 A different approach to change and to the role of the citizen.\u00a0 Is it a profession? Maybe &#8211; certainly animated by a sense of mission and purpose.\u00a0 And a sense of a duty to solve big and intractable problems.\u00a0 Feels that the i-teams &#8216;movement&#8217; is the beginning of something and wonders if in future we will have bigger gatherings of i-teams from all around the world.<\/p>\n<div class=\"storify\">\n<p><iframe loading=\"lazy\" src=\"\/\/storify.com\/liorsmith\/i-teams-teams-that-make-innovation-happen-in-gover\/embed?template=slideshow\" width=\"100%\" height=\"750\" frameborder=\"no\"><\/iframe><script src=\"\/\/storify.com\/liorsmith\/i-teams-teams-that-make-innovation-happen-in-gover.js?template=slideshow\"><\/script><\/p>\n<p><noscript>[<a href=\"\/\/storify.com\/liorsmith\/i-teams-teams-that-make-innovation-happen-in-gover\" target=\"_blank\">View the story &#8220;i-teams: teams that make innovation happen in government around the world&#8221; on Storify<\/a>]<\/noscript><\/div>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-1900\" class=\"share-twitter sd-button share-icon\" href=\"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900&amp;share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-1900\" class=\"share-linkedin sd-button share-icon\" href=\"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900&amp;share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-facebook\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-facebook-1900\" class=\"share-facebook sd-button share-icon\" href=\"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900&amp;share=facebook\" target=\"_blank\" title=\"Click to share on Facebook\"><span>Facebook<\/span><\/a><\/li><li class=\"share-tumblr\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-tumblr sd-button share-icon\" href=\"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900&amp;share=tumblr\" target=\"_blank\" title=\"Click to share on Tumblr\"><span>Tumblr<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>To Nesta &#8211; and an optimism-fuelled launch of i-Teams. I took good notes and reproduce them here.\u00a0 Also @liorsmith did a Storify &#8211; shown below.\u00a0 There&#8217;s lots more stuff on the Nesta site about iTeams; here&#8217;s some background: &#8220;At this event we will launch the i-teams report, a new study by\u00a0Nesta\u00a0and\u00a0Bloomberg Philanthropies, which tells the &hellip; <a href=\"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900\" class=\"more-link\">Continue reading <span class=\"screen-reader-text\">i-Teams launch at Nesta<\/span> <span class=\"meta-nav\">&rarr;<\/span><\/a><\/p>\n<div class=\"sharedaddy sd-sharing-enabled\"><div class=\"robots-nocontent sd-block sd-social sd-social-icon-text sd-sharing\"><h3 class=\"sd-title\">Share this:<\/h3><div class=\"sd-content\"><ul><li class=\"share-twitter\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-twitter-1900\" class=\"share-twitter sd-button share-icon\" href=\"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900&amp;share=twitter\" target=\"_blank\" title=\"Click to share on Twitter\"><span>Twitter<\/span><\/a><\/li><li class=\"share-linkedin\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-linkedin-1900\" class=\"share-linkedin sd-button share-icon\" href=\"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900&amp;share=linkedin\" target=\"_blank\" title=\"Click to share on LinkedIn\"><span>LinkedIn<\/span><\/a><\/li><li class=\"share-facebook\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"sharing-facebook-1900\" class=\"share-facebook sd-button share-icon\" href=\"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900&amp;share=facebook\" target=\"_blank\" title=\"Click to share on Facebook\"><span>Facebook<\/span><\/a><\/li><li class=\"share-tumblr\"><a rel=\"nofollow noopener noreferrer\" data-shared=\"\" class=\"share-tumblr sd-button share-icon\" href=\"http:\/\/digital-citizen.co.uk\/wordpress\/?p=1900&amp;share=tumblr\" target=\"_blank\" title=\"Click to share on Tumblr\"><span>Tumblr<\/span><\/a><\/li><li class=\"share-end\"><\/li><\/ul><\/div><\/div><\/div>","protected":false},"author":2,"featured_media":1971,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_editorskit_title_hidden":false,"_editorskit_reading_time":0,"_editorskit_typography_data":[],"_editorskit_blocks_typography":"","_editorskit_is_block_options_detached":false,"_editorskit_block_options_position":"{}","spay_email":"","jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true},"categories":[17],"tags":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/digital-citizen.co.uk\/wordpress\/wp-content\/uploads\/2014\/06\/I-Teams-Launch-e1405349535949.png?fit=465%2C414","jetpack_publicize_connections":[],"jetpack_shortlink":"https:\/\/wp.me\/p2WOwT-uE","jetpack_sharing_enabled":true,"jetpack_likes_enabled":true,"_links":{"self":[{"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/1900"}],"collection":[{"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1900"}],"version-history":[{"count":10,"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/1900\/revisions"}],"predecessor-version":[{"id":1968,"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/posts\/1900\/revisions\/1968"}],"wp:featuredmedia":[{"embeddable":true,"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=\/wp\/v2\/media\/1971"}],"wp:attachment":[{"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1900"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1900"},{"taxonomy":"post_tag","embeddable":true,"href":"http:\/\/digital-citizen.co.uk\/wordpress\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1900"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}